Privacy Policy

Effective Date: January 1, 2025

Last Updated: January 1, 2025

Whionever DIY ("we," "us," or "our") operates the website whionever.diy (the "Website"). This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our Website and purchase our products.

By using our Website, you agree to the collection and use of information in accordance with this policy. If you do not agree with our policies and practices, please do not use our Website.

1. Information We Collect

1.1 Personal Information

We collect personal information that you voluntarily provide to us when you:

The personal information we collect may include:

1.2 Automatically Collected Information

When you visit our Website, we automatically collect certain information about your device and browsing activity, including:

1.3 Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our Website. For detailed information about our use of cookies, please refer to our Cookie Policy.

2. How We Use Your Information

We use the information we collect for the following purposes:

2.1 Order Processing and Fulfillment

2.2 Customer Support

2.3 Marketing and Communications

2.4 Website Improvement and Analytics

2.5 Legal Compliance

3. Lawful Basis for Processing (for EU/EEA Users)

We process your personal information based on the following lawful bases:

4. How We Share Your Information

We do not sell or rent your personal information to third parties. We may share your information with:

4.1 Service Providers

We share information with trusted third-party service providers who assist us in:

These service providers are contractually obligated to protect your information and use it only for the purposes we specify.

4.2 Legal Requirements

We may disclose your information if required by law or in response to valid legal requests, such as:

4.3 Business Transfers

In the event of a merger, acquisition, or sale of assets, your personal information may be transferred to the acquiring entity.

5. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

Specifically:

After the retention period, we will securely delete or anonymize your personal information.

6. Your Rights and Choices

You have the following rights regarding your personal information:

6.1 Access and Portability

You have the right to request a copy of the personal information we hold about you in a structured, machine-readable format.

6.2 Correction

You have the right to request correction of inaccurate or incomplete personal information.

6.3 Deletion

You have the right to request deletion of your personal information, subject to certain legal exceptions (e.g., accounting records, legal obligations).

6.4 Restriction and Objection

You have the right to:

6.5 Withdraw Consent

If we process your information based on consent, you have the right to withdraw consent at any time without affecting the lawfulness of processing before withdrawal.

6.6 How to Exercise Your Rights

To exercise any of these rights, please contact us at [email protected]. We will respond to your request within 30 days.

7. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction, including:

However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

8. Third-Party Links

Our Website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies before providing any personal information.

9. Children's Privacy

Our Website and products are not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe we have inadvertently collected such information, please contact us immediately, and we will delete it.

10. International Data Transfers

Your information may be transferred to and processed in countries other than India. We ensure that such transfers comply with applicable data protection laws and that appropriate safeguards are in place to protect your information.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of significant changes by:

Your continued use of our Website after changes are posted constitutes your acceptance of the updated policy.

12. Jurisdiction and Governing Law

This Privacy Policy is governed by the laws of India. Any disputes arising from this policy or our privacy practices shall be subject to the exclusive jurisdiction of the courts in Gurugram, Haryana, India.

13. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us:

Whionever DIY
Plot No. 42, Sector 18
Gurugram, Haryana 122015, India
Email: [email protected]
Phone: +91-1244567890

Your privacy matters to us. We are committed to protecting your personal information and being transparent about our data practices. Thank you for trusting Whionever DIY with your information.